FAQ

Frequently Asked questions


You can watch the entire conference online (live and on demand) from anywhere in the world. You can also buy a ticket to attend the last day in person, which will be in Melbourne.
The primary focus of this conference is to provide educators, parents/families, allied health professionals and allies with the tools and understanding to support autistic girls and gender diverse young people at school. The content is relevant for supporting both primary and secondary school-aged autistic students.
But as our content is all informed by and led by autistic individuals, with a strong emphasis on lived experience stories, we know that it also really resonates with autistic adults, helping them learn more about themselves and to feel connected with the autistic community. We keep costs low, so that even if you skip the sessions specifically dedicated to supporting students, you will still find plenty of value.
General access
1. Once you have purchased your ticket you will use your email address to gain access to the conference from your computer, phone or tablet.
2. Please note access starts from 8am on the 18th of June 2024 AEST.
3. We recommend you use the following browser’s: Google Chrome, Mozilla Firefox, Safari and Microsoft Edge.
We will send out more detailed easy to follow information via email to all ticket holders prior to the conference commencing.
You will enter a virtual foyer (just like entering a real conference). To watch the conference live please head to the main stage and click on the screen.

New mobile app functionality:
We are excited to let you know about our new Mobile App for the conference. This will provide a more seamless experience for those wanting to watch from a mobile device.
This is available in both the App store and Google Playstore, for Apple and Android users respectively. You will need to download the Vfairs app, then login using your login details (email address used for registration).
No you will not need zoom. You will access the conference through this website with your registered email.
You will need an email address, access to the internet and a device- e.g smart phone, tablet or computer. We recommend you use the following browser’s: Google Chrome, Mozilla Firefox, Safari and Microsoft Edge.

We are excited to let you know about our new Mobile App for the conference. This will provide a more seamless experience for those wanting to watch from a mobile device.

This is available in both the App store and Google Playstore, for Apple and Android users respectively. You will need to download the Vfairs app, then login using your login details (email address used for registration)
Your conference login will be the email address you used when purchasing your ticket. We will use that email address to send you a confirmation email with login details.
For group bookings please contact the organiser from your group for login information.
Click on the bell icon on top of the chat window and disable your notifications.
Yes, you will be able to access this event worldwide. Please note the schedule is in AEST.
Some of the conversations may be centred around some triggering content. We suggest having a good support network available should any of the content trigger you. You can also reach out to a number of online and telephone support systems including Lifeline on 13 11 14 in Australia.
As an autistic organisation we pledge to amplify autistic voices and believe this is paramount in further our understanding of self-image, mental health, executive functioning, and the intersection with autisitc lived experience.
Yes and your booking fee is going directly toward the payment of all our speakers. We are grateful to be in a position to subsides this fee with sponsorship and want to ensure our autisitc speakers are paid, valued and respected for their time and contributions.
Yes, the conference videos will remain on demand for 90 days after the live event, so those who missed the live event can still view the recordings.
Yellow Ladybugs has a particular focus on supporting autistic girls, women and gender diverse individuals. We know that due to prevailing stereotypes and the gender bias in the current diagnostic tools, neurodivergent girls and women are often missed. This is particularly the case for the many autistic girls and women (along with many gender diverse autistic individuals and some cis-males) who have a more ‘internalised presentation’ and whose needs are often hidden due to their ability to mask.

While the theme of this conference comes under the umbrella of nurturing and empowering autistic girls and gender diverse individuals, we know that the content in the presentations will be relevant to all individuals of all genders including cis-females, cis-males, trans and non-binary, transfeminine, transmasculine, genderqueer and other marginalised genders.

Our speakers have a diverse range of gender identities, and we would encourage all our attendees to draw fully on this wide spectrum of experiences.
Yes. These can be downloaded from within the conference website at the completion of the live event (from the 21st of June 2024). You will also be emailed a copy at the end of the OnDemand Period. If you are part of a group registration one will be sent to the group organiser to provide to you.
Each ticket and registration (apart for the group option) must be purchased separately.
You may be able to utilise your child’s or your own NDIS plan to pay for the conference if you are self-managed.
However, please consult your Local Area Coordinator or Plan Manager prior to your registration if you are unsure as all NDIS plans have different line items and inclusions under both Core and Capacity Building funding. This will ensure you have the correct information relating to your circumstances.
Please note that all tickets must be pre-paid at the time of purchase.
Once the OnDemand period has started you will login ot the website, there will be a tab up the top of the page. Click this to choose the session you would like to view.
Online option- Refunds for change of mind are not allowed. These tickets are not refundable as even if you cannot attend during the event, you have OnDemand access.

Online and In person option- Refunds for change of mind are not allowed. These tickets are not refundable as even if you cannot attend on the day/s you will have OnDemand access.
If however you are unable to attend the in person event please let us know and we can gift the ticket to someone else.
If you would like someone to take your place please contact us at info@yellowladybugs.com.au asap to let us know, however changes to catering requirements are not possible after ticket has been purchased.

Group option- Refunds for change of mind are not allowed. No Refunds offered on these tickets as they are already provided at highly discounted costs.
Eg. I booked an online only ticket but would now like to attend in person. Maybe, in-person tickets are limited and will sell very quickly. If you think you would like to attend in-person, please book this upfront as we cannot guarantee that spaces will be available to buy individually. If you have already booked online only, please contact us to discuss on info@yellowladybugs.com.au to see if this is possible.
Yes, but you need to buy the online + in-person ticket. These will not be sold separately.
However, if you are part of an online group and would like to buy several in-person tickets as an add on, contact us to check availability. The only way to guarantee in-person attendance is to purchase the individual + in-person ticket.
Full online access for the 3-day conference plus OnDemand viewing
Full online access for the 3-day conference plus OnDemand viewing.
This ticket option also allows you to join us for a day of fun networking and in-person content delivery at the Hyatt Place, Essendon Fields on Thursday 20th June 2024.
Full online access for the 3-day conference plus OnDemand viewing, for an unlimited number of attendees from within your organisation.
This is suitable for schools, allied health clinics and other large organisations.
There is ample parking available on site for a small fee. If you have physical accessibility requirements (not necessarily a disabled parking sign), we will have parking made available nearby.
Please ensure that you list this on your ticket registration or contact us after purchase if anything changes with your mobility. There is a tram stop within 5-10 minutes walking distance. Unfortunately, it is our understanding that the route runs older style trams which are not wheelchair accessible.

Those flying into Melbourne Airport and staying at Hyatt Park can request transport from the hotel’s free shuttle bus.

If you are thinking of booking a room at Hyatt Place, please contact us prior to booking and we can provide a voucher discount code. Conference attendees who have purchased the online + in-person ticket will receive a detailed social story via email with more information regarding day 3.
Only people that have a valid in-person ticket, regardless of age can attend the day 3 in-person session.
Teens have viewed our past content online participated in panels and attended in person. Most of our conference attendees are parents, educators, and allied health professionals.

The great thing about the conference being 'on demand' is that as a parent, you can watch the content and then decide what you feel is suitable to share with your child. In terms of the in-person component of the conference (Day 3 at Hyatt Place Essendon Fields), again, we do recommend using parental discretion as some personal stories are told which some young people may find emotional or distressing.
Any teens that wish to attend the conference, must be registered ticket holders. They cannot attend with you as an extra.
Please refer to the Agenda Tab on the main page
This would have been sent to the email you registered with (most likely your preferred email account.) Please check your junk or others folder. Your login will be your email used at registration. Contact us at info@yellowladybugs.com.au if you need assistance.
Yes, if you have a valid companion card that has your name on it, we do honour the companion card to have a support person to attend with you on Day 3 in-person. Once you have booked yourself a ticket, please email us at info@yellowladybugs.com.au and send us a copy of the companion card (it must have your name on it, not your child’s) so we can confirm your eligibility for a free companion ticket.
Only registered guests may attend Day 3. All support people and/or paid support workers must register and pay to attend the YLB Conference, whether in-person or online. The 3 Day Hybrid online/in-person ticket is great value at $250 for support workers and all attendees receive a Certificate of Attendance that can be utilised for Professional Development purposes. All registrants also receive a tax invoice so that they can claim on their tax.
We have had to increase our prices this year, across all ticket types in line with our costs. We are a small not-for-profit organisation, reliant on limited government and philanthropic funding to survive.
We believe all of our tickets are exceptional value. For all ticket types you receive three full days' worth of content, which can be viewed live or streamed OnDemand for up to 90 days (depending on the time of ticket purchase).
We have also upgraded our Day 3 venue this year, to offer improved accessibility, and better meet the needs of our conference attendees. As a result, we have adjusted the hybrid ticket accordingly too. All registered in-person attendees have catering included in the ticket price.
Our ticket sales from this conference also support our unfunded advocacy work (much of which you can access here: https://www.yellowladybugs.com.au/Resources). In the current climate, with government and grant-based funding becoming less available, and we need to consider our sustainability to ensure we are able to continue on our mission.
If you wish to purchase a ticket, and are experiencing financial difficulty, please email us at info@yellowladybugs.com.au